Refund Policy

Yantrakart - The refund policy

Items that have been shipped by yantrakart can be returned within 30 days after the date of delivery in majority cases while for a few the return policy can follow the different trend according to their needs and necessities.

Seller’s return policy

-When you shop with the third party or the ones who possess their inventories and fulfills the requirements of the customers. The products returned by the customers is sent back to the seller and not to the yantrakart. While most sellers who are working in collaboration with yantrakart, follow the same return policy as us but some might vary as well. While making a purchase, whether directly from yantrakart or from some third party seller led by yantrakart, there is always an option available to check the return policy of the seller from whom the purchase is being made in the section of Seller’s profile page. But if you forgot to view the seller’s profile page while making the purchase then also that is not a big issue as you can always view the seller.s profile page in the online return center.

Cancellation policy

Yantrakart reserves the right , to refuse or cancel any order for any reason. Cancellation of any order may include limitations on quantities,inaccuracies or errors in product or price issues.Information will be passed on to the buyer if the entire order or any portion of your order is cancelled. If any order is cancelled after your credit/debit card has been charged,the amount will be reverted back in your account.Any surplus amount for which we might have origionnaly received an authorization from your card issuer,if not fulfilled on time by our merchant banker,will not be charged.If same is charged to your card/bank account in error,it will be refunded as soon as it comes to our notice.

Cancellation by Customer

If you wish to modify or cancel your order just send an email to info@yantrakart.com.We will make every effort to accommodate your request.However,once an order has been submitted we can not guarantee the purchase can be cancelled or modified.Once you have received your online order,if it is the incorrect product or found to be damaged please contact us with in 3 days of receipt and we will arrange for correction.    

Status and sculptures

If you have purchased an item from this segment and the item shipped and sold by yantrakart is defective then yantrakart will either refund the whole amount paid or replace the item.

Gugal, Kumkum, satin clothes

These items can be returned within 90 days from the day of receipt of shipment. But the main condition for these items to be returned are, they should be returned unused that is, the mass of packed item should be more or less the same.

These items fulfilled by yantrakart qualify for free return shipping. The product is eligible for free return shipping if the purchase page of the product includes “Free Returns” message. If the return of product is not a result of yantrakart error, we will not refund the shipping fees.

Prasad

The Prasad sold on yantrakart are completely original but if due to any error the customer feels that the Prasad delivered to them are fake then the whole Prasad will be returned with no shipment charges applied. The whole amount paid by the customer will be returned as soon as the seller gets hold on the product.

Yantras

The yantras provided by yantrakart are made from gold, silver or copper as demanded by the customer. If they are not satisfied with the quality of metal used, then the whole yantra can be replaced but there won’t be free return shipping available. If they demand a different metal to be used to make the yantra, then the demand should be made before the product has been shipped. If the demand is made after the shipment process, then yantrakart is in no way responsible, and the product will not be returned.

Gem Stones

Gemstones are precious stones that possess great astrological values. At yantrakart, we try our best provide these stones at a most reliable price to our customers. If the purchase of these gemstones is made, and they feel the requirement of returning the stone, then yantrakart provides the option of return, replacement or make a new purchase. The return shipment is not free until and unless the stone provided by yantrakart is not defective.

The return of the gemstones is valid within 90 days of receipt of shipment. If the day exceeds then the replacement is not valid.

Fengshui

Education tower, laughing buddhas, solar prayer wheel are just a few examples of fengshui products sold by yantrakart. If the product bought and shipped by yantrakart are defective at the time of delivery then yantrakart takes the sole responsibility and replaces the product or if demanded then the refund can also be made.

Rudraksha, mala and beads

The rudraksha, mala and beads are made from the orginal material and we provide the proof of originality as well. So if the reason of return of product is any apart from damage then yantrakart is in no way responsible and the return of product will not be accepted.

Spiritual books

Yantrakart possess a great collection of the spiritual books. The books are allowed for returned within 3 days from the receipt of shipment.Live plants and VastuLive plants and vastu products are not returnable to the yantrakart but can be replacable.The products purchased from yantrakart allows maximum of 30 days from the date of delivery on majority of it’s products. If the request is made after the time limit then yantrakart is not to be blamed and in no way is responsible.



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